Privacy Policy

Last Updated: December 2024

1. Introduction

Welcome to YSRCP Connect ("we," "our," or "us"). YSRCP Connect is owned and operated by IMPACT COMMUNE PRIVATE LIMITED. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

We collect information that you provide directly to us, including:

Account Information: Name, email address, phone number, and profile details
Phone Verification Data: When you sign in using OTP (One-Time Password), we collect your phone number to send verification codes via our SMS service provider (MSG91). The OTP is used solely for authentication purposes and is not stored after verification
Profile Data: Profile picture, location, constituency information, caste/subcaste (for community features)
Content: Posts, comments, messages, and media you share
Usage Data: Information about how you use the app, including browsing history within the app
Device Information: Device type, operating system, unique device identifiers, and push notification tokens
Location Data: Geographic location information (with your consent)

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Personalize your experience within the app
Send you updates, notifications, and communications
Ensure security and prevent fraud
Analyze usage patterns and improve app functionality
Respond to your requests and support needs

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information:

With other users: Information you choose to share publicly
With service providers: Third-party vendors who help us operate the app, including:
- MSG91 - for OTP/SMS delivery services
- Firebase/Google Cloud - for app infrastructure and analytics
- Cloud storage providers - for media storage
For legal reasons: When required by law or to protect our rights
With your consent: When you explicitly agree to share information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

Access and update your personal information
Delete your account and associated data
Opt-out of promotional communications
Control location data sharing
Request a copy of your data

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Account data: Retained until you delete your account
OTP verification data: Deleted immediately after successful verification
Posts and content: Retained until you delete them or your account
Usage logs: Retained for up to 12 months for analytics purposes
Backup data: May be retained for up to 30 days after deletion for recovery purposes

8. Children's Privacy

Our app is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: ysrcpconnect.official@gmail.com
Address: Salarpuria Sattva Knowledge City, Level 7, Unit 3B (Octave Block), Parcel-4, Inorbit Mall Road, Raidurg Village, Hitech City, Hyderabad-500081